With laser treatment options available, we make sure that we can treat you with precision and comfort.
Our experienced staff members have years of experience in caring for the dental needs of patients of all ages.
With a wide range of services, you can be sure that we provide nearly any service you might need.
At Richmond Dental, each of our doctors has at least 15 years of experience in the dental industry.
Richmond Dental Clinic is a Calgary dentist centre including a strong dental professional team with experienced dentists, hygienists and assistants. We have more than 50 years in clinical practice experience among all our dentists at Richmond Dental in Calgary. With this amount of dentists and manpower, we are able to serve the Calgary neighbouring communities with good quality dental care, emergency services, longer hours and at the same time keep dentist operating costs low.
What this would mean to you as our patients is that you can receive optimal quality dental treatment at a reasonable fee. In addition, our patients can be seen promptly in Calgary whenever a dental emergency arises because of the convenient hours and number of dentists working on site. And our dentists are here on Saturdays too! As an added service to our patients, our dentists and hygienists direct bill our patient's insurance companies upon your request.
I hope all of you have been staying safe and doing well during the last few months. It has been a tough time for all of us, but I believe with our strong minds and hard work, we will be able to stay safe and get through this pandemic together. Since Canada has been doing quite well, I would like to announce that Beddington Dental started seeing patients since the week of May 5th for urgent dental needs, and our dentists will be able to provide all types of treatment by May 12thonwards. Richmond Dental in the SW will be open by June 1st and Sonata Dental in Airdrie will be open by June 8th. While all our dentistsare allowed to provide full dental services to our patients, our hygiene team, however, isonly allowed to perform limited procedures starting May 19. For example, teeth cleaning will be allowed with hand instruments only. The use of the ultrasonic Cavitron scaling machine is not allowed because it produces more saliva splatter than using only hand instruments. But don’t worry, our hygienists are still able to do a thorough cleaning with hand instruments.
I would like to inform you that even though our clinics have been closed for about 2 months, our team has never stopped working. Indeed we have been working around the clock to update our knowledge and understanding to keep abreast of the latest development of this pandemic. This scope of work covers anything from following up the government policy, our dental association and college’s regulations, and securing the medical equipment and suppliesthat are in high demand and suffering severe shortage around the world etc. In addition, as some of you who have had urgent dental needs and did receive treatments and care from us in the past two months may already found out that we have never abandoned our patients’ needs throughout the lockdown. My cell phone has been made accessible to all our patients and from patients referred to us from other dental clinics for any dental emergencies. I wanted to make sure that people in our communities could still get access to basic dental needs during this pandemic.…
Personally I have been in constant communication with all other dental colleagues in our team to discuss the latest information available to us so that we can implement the safest measures, scientifically based, to our clinics.
As a dentist myself, I have been actively connecting to different dental groups nationwide and internationally through the internet on a daily and hourly basis in the last two months. I have been reading through all the ideas, discussions, and scientific researches posted in professional discussion groups such as Alberta Dentists Network (950 dentists), Vancouver Dental Professionals (3200 members), Toronto Dentists and Dental Specialists (1200 dentists) and an American dentalnetwork that comprised of more than 23,000 dental professionals, and among other international dental groups. After having gathered all the information and ideas, and after frequent discussions back and forth with some well-informed professionals, a highly comprehensive game plan has been custom designed to maximize the safety protection according to the settings of each of our clinics. This plan has incorporated a practical and a safe approach for our staff and patients way beyond the guidelines that Alberta Dental Association and College mandates. It has not been an easy task both intellectually and financially for us. However, strive for the best and the safest environment for our patients as well as our staff has always been my top priority. I am proud to announce here, with our hard work we have been able to secure all the necessary supplies and equipment that are in high demand everywhere around the world. Below are some of the details that I would like to share with you so you are aware of what to expect and how you will be protected when you come to our offices in the coming months.
1. Safety for our staff and our patients is our priority. Before we can see you in person, we will ask you some questions on the phone about your dental concerns. More importantly, we will ask you a short questionaire to rule out any potential Covid-positive patients coming toour clinics. Then we will give you some instructions about the physical distancing policy before you come in to your appointments. Please try your best to abide by the rules. I advise you to book your appointmentsby phone or on our websites first instead of doing it in person.
2. Our clinics have installed many air purifiers. The ones that wepurchased are some of the best quality and most powerful units in the market https://www.iqair.com/ca/commercial/compact-stand-alone-air-filtration/dental-series/buy
3. After extensive research, our clinics have implemented a new kind of disinfectant called Hypochlorous Acid (HOCl) solution: it is a much more potent disinfectant towards viruses than bleach but harmless to any surfaces, with negligible smell if there is any, and is even safe to ingest (not that you need to). Its use is approved by FDA and Health Canada. All our treatment rooms will be sprayed and wiped thoroughly using this HOCl solution between appointments. Our waiting room, washrooms, staff room and reception area etc will be regularly sanitized with this HOCl Below is the video to show you how this HOCl was used by a dental clinic and an implant manufacturing facility in Korea where and when they were the epicentre of the Covid-19.
Here is some other industries adopting this solution as disinfectant.
4. Special PPE (personal protective equipment):
Please don’t be alarmed when you see our clinical dental team wearing some extra protective masks and face shields and gowns whiletreating you in the rooms. They are required to provide extra protection to our staff and patients alike as mandated by the Alberta Dental Association and College. Just think about Star Wars
5. Sneeze Guards and wearing masks: We have incorporated someclear guards on the reception counter so please stand behind it when you are talking to our team at the reception desk. When you come for your appointments, please wear a mask. If you don’t have one on arrival, we will give you one to wear. You will be asked to wear the mask before and after you are seated in the dental chair.
Lastly we want to take this opportunity to share with you our clinic vision statement: “A leading Dental Group that provides patients with high quality of professional skills, best customer service, and affordable means to access the most up-to-date dental treatments.”
Our team is looking forward to seeing you and I believe challenges and crises will only make us stronger and braver.
Meanwhile please stay safe and enjoy some quality time with your family, I am sure everyone is trying to make the best out of a very difficult situation. I, along with my team look forward to seeing you soon.
Dr Lawrence Lai and Richmond Dental Calgary Team
Our doctors have years of experience in their fields. Get to know them!.